Support

Quality
Outstanding value to our customers is our goal at GDP. We strive to produce high quality, highly reliable, cost effective products, having excellent performance and functionality. Our Quality Assurance, Quality Control, Engineering and Manufacturing organizations have extensive experience with Military, NASA, and FAA quality requirements. Our Quality Management System is certified to ISO 9001:2008 as well as AS9100C. We bring this same level of quality to all of our products. We stand behind our products with outstanding customer service and support.

Flexibility
At GDP, we produce a wide variety of standard products for aerospace telemetry and communications applications. We recognize that standard products do not always meet all of a customer’s needs. For this reason, GDP is flexible enough to work with you to tailor our products for special applications. Our expert staff can develop cost-effective, custom solutions to your unique project requirements.

Software Updates
We are committed to offering the latest product innovations. Our software updates offer increased performance, new features and optimized functionality. To request software updates, click here.

Warranty
Producing “Zero-Defect” products is our goal. We stand behind our products and warrant them to be free from material and workmanship defects for one (1) year from the date of shipment. Extended warranty programs are available to continue this protection for additional one (1) year periods. For equipment that is beyond the warranty period, GDP provides fixed price repair service.

Return Material Authorization
If you need to return equipment for repair, please contact us for a Return Material Authorization (RMA) number to assure that you receive immediate attention and the returned equipment is directed to the proper department. To receive an RMA number, please contact:

GDP Support
Phone: 215-657-5270
Fax: 215-657-5273
E-mail: support@gdpspace.com

Acroamatics Support
Phone: 805-967-9909
Fax: 805-967-8375
E-mail: support@acroamatics.com